Last updated: 10 September 2026 · Versione italiana
Data controller (titolare del trattamento): Francesca Romana — Lux Romae Apartments, Via Giovanni da Empoli 6, 00154 Roma — luxpiramide@gmail.com
Italian law requires us to register every guest with the Police (Questura) via the official Alloggiati Web portal. During the live video check-in we briefly view your ID document on screen. Nothing is recorded: no images of you or your document are stored by us. Only the legally required data (name, document type and number) is transmitted to the authorities. No facial-recognition technology is used.
All of this lives only on your device (browser localStorage). It is never sent to a server, contains no account and no tracking identity, and disappears if you clear your browser data.
When you chat with LuxIA, your messages are processed by an AI provider (Anthropic) solely to generate the answer. Chat history is kept only inside your browser session and is not used to identify you. Please don't type personal data such as document numbers into the chat — it's never needed.
We use Google Analytics 4 to understand which pages of the guide are useful (anonymous, aggregated usage data). We do not build personal profiles and we do not sell or share data with advertisers.
Some sections of the Digital Guide use Google Maps to show interactive maps.
English Eat & Drink. On the English Eat & Drink page, Google Maps is loaded only when you select Map, or when you open the page having asked for the map view directly. If you keep using the list without selecting Map, that page does not load Google Maps at all. The map itself does not ask for your location.
Other sections. Other parts of the guide may load Google Maps as soon as their page opens — this is currently the case in Around, Tours, Get Here and the non-English Eat & Drink pages. In Discover the 3D map loads when you open that card.
What is sent when a map loads. Your browser connects directly to Google. That connection carries your IP address and, as with any web request, information your browser sends about itself and your device (its user-agent and browser/platform hints) and which site the request came from. Google's platform terms give search terms, IP addresses and latitude/longitude coordinates as examples of the data Google collects to provide the service.
About those coordinates. The coordinates the Eat & Drink map sends are the stored positions of the places being shown — the restaurants and bars in the list. That map does not obtain your position. The concierge bar's distance indicator, described next, is a separate feature with its own browser permission.
Location. The concierge bar on most guide pages can use your device location to show a distance indicator. It requests location through your browser's permission controls. Depending on your previous choice, the browser may ask for permission or apply an existing permission. You can refuse or revoke access in your browser settings. The Eat & Drink map itself does not request your location.
Google processes this information under its own terms, not ours: the Google Privacy Policy and the Google Maps End User Additional Terms of Service. Our own Terms & external services page lists them too.
The guide links to museums, restaurants and services across Rome. Their websites have their own privacy policies — we are not responsible for their practices.
For any question about your data — including access or deletion requests under the GDPR — write to luxpiramide@gmail.com. We answer personally, usually within a couple of days.